Shipping and Return Policy
Thank you for choosing Jordan Konsor Creative Co.! I take great pride in crafting custom home drawings that are uniquely tailored to your specifications. Please read my shipping and return policy carefully before placing your order.
Shipping Policy
All custom home drawings are securely packaged to ensure their protection during transit.
Once your order has been handed over to the shipping carrier, i am no longer responsible for any delays, damages, or losses that may occur during transit. The shipping carrier assumes full responsibility for your package.
You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
If your package is delayed, lost, or damaged during transit, please contact the shipping carrier directly to file a claim. I will provide any necessary documentation to assist with your claim.
Return Policy
Due to the personalized nature of custom home drawings, all sales are final. Returns, exchanges, or cancellations are not accepted once the work has begun.
In the unlikely event of a defect or error on my part, please contact me within 7 days of receiving your order. i will work with you to resolve the issue promptly.
For any adjustments or corrections requested after completion, additional fees may apply.
i appreciate your understanding and support for my handcrafted creations. If you have any questions or concerns, please don’t hesitate to contact me at jordankonsorcreative@gmail.com.